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Research


SME Digital Adoption: Enabling Greater Productivity

Supported by

A list of logo's from the following companies: Amazon.

A new business support pilot by Amazon Small Business Accelerator and Be the Business has identified opportunities to help small business leaders with their digital adoption.

18 October 2023

One of the proven ways to increase productivity among SMEs is to encourage greater adoption and use of technology. Against this backdrop, Amazon’s Small Business Accelerator and Be the Business partnered to understand more about the barriers to successful adoption for SMEs and identify measures that support higher levels of success.

Together, we recently ran Digital Incites, a programme to support SME leaders in this area. SME leaders attended three short sessions with a leading technology expert, followed by a facilitated discussion among programme participants.

Following the conclusion of the pilot, we evaluated the programme and undertook wider research into the UK technology landscape. We identified key barriers preventing SME leaders from making greater use of technology, and produced recommendations for Government, business, and the support ecosystem to improve adoption.

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